NJMovers.com

The official site of the
New Jersey Warehouseman
& Movers Association
What to look for when researching a mover.

1. Verify the mover's license

Be sure to search the exact company name and address since many names can be very simular. Different regulations apply for local & long distance moving. 

Local Moving within NJ (intrastate) click on the 'Profession' field, then scroll to 'Public Movers',  then enter the company name; search here: The NJ Division of Consumer Affairs Website  Check the license expiration date. A DOT number is not valid for local moving.

Long distance: If you are moving from one state to another (interstate), Check the name of the van lines, not just the local mover. Check their DOT and MC authority is current, click here; The Federal Motor Carrier Safety Bureau ; You can also check if they are a ProMover with AMSA  

 

2. Make sure the place of business really does exists

Visiting the business may tell you something about the mover, you can confirm they have an office, or, if legitimately working from a residential addressthere, is must have a sign with name, contact phone number and hours of operation. The important thing is that they actually are located there and not using a fictitious address or drop box to make you think they are close to you.

 

3. Beware of low prices; request an in person estimate

You should decide whom to invite into your home based on research or references, not on prices given on the Internet or over the phone, that could be an enticement to get you to agree to waive an in person estimate. Tell them you want a someone to come to your home to give you an estimate. If they say you don't need one, find another company. Movers are required to come to your house to give the estimate in writing.

 

4. Check that the estimate is accurate  

When you get the estimate, check to be sure all your furniture and boxes are listed on the back of the estimate; make sure you understand the charges, ask about the cost of packing large mirrors or glass items, and cost of additional insurance. 

 

5. Recommendations

Check reviews, but beware if all of them sound like a canned sales pitch for the mover, they may be false. Ask for references from recent customers, and call them if possible. Check if the company is on the Better Business Bureau website at; http://www.bbb.org/new-jersey/  but don't just rely on the letter grade, look at the number of complaints. Any movers can have a few, but too many complaints compared to other movers is a red flag. Also, a quality firm doesn't knock the competition or post false reviews to make themselves look good.

 

GOOD ADVICE: There are some decisions in life that are more important than money. Trusting everything you own to anyone you do not know are one of those decisions.

 

All members of NJWMA on this website are prescreened for license & complaints, and agree to our Code of Ethics

NJWMA
758 Congress Street
Toms River, New Jersey 08753