A-B-C-D-E-F-G-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Y-Z
Accessorial Services: Services,
other than linehaul transportation, performed by an agent or the van
operator (such as; packing, unpacking, an extra pickup, a long carry,
an elevator carry, etc.). Accessorial services are charged in addition
to linehaul transportation charge.
Additional Transportation Charge (ATC):
This regionally adjusted charge compensates the carrier for services
performed in areas where the labor rates are higher than the national
average. It also compensates the carrier for additional costs incurred
due to traffic congestion and added time traveling to an area for
pickup or for delivery.
Advanced Charges (3rd Party Service):
Charges for services of others engaged by an agent or the carrier at
your request. These charges are advanced to your bill of lading
charges. For example; having a pool table dismantled by 3rd Party
Service service provider is a 3rd party service.
Agent: An affiliated moving
company authorized to act on behalf of a motor carrier (for instance;
Mayflower Transit, Inc.). The affiliated moving company (the agent)
may serve as the booking agent, the origin agent, the hauling agent
and/or the destination agent.
Auxiliary Service (Shuttle):
If the assigned over-the-road van is unable to make a normal
pickup/delivery because of physical constraints and a second, smaller,
vehicle is needed, this is considered Auxiliary Service (a shuttle).
Examples of such physical constraints include situations such as a
road or driveway that is too narrow, a bridge unable to support the
weight of the van, and the inability to park the moving van within a
reasonable distance of the pickup or the delivery residence. Charges
for the second, smaller, vehicle are assessed on an hourly basis, in
addition to charges for the extra labor involved in making the pickup
with the shuttle truck.
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Bill of Lading: The is your
contract with the carrier. It is your receipt for your goods and the
contract for their transportation. Your signature acknowledges that
your goods have been loaded on the moving van and "released to the
carrier".
Booking Agent (AKA: Writing Agent): The
agent who accepts the order for your move and registers it with the
van line. The booking agent may, or may not, also act as your origin
or your destination agent.
Bulky Article: Items such as
cars, boats, snowmobiles and campers usually carry a bulky article
charge to compensate the carrier for the difficulty of loading and
unloading such articles, and their unusual bulk or low weight density.
In some cases, an additional "weight additive" is applicable.
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Carrier: The company providing
transportation for your household goods and on whose interstate or
intrastate operating authority the shipment is moved.
Claim: Shipper's statement of
loss or damage to any of his or her household goods while they were in
the care of the carrier or its agent. Such a statement is generally
made on a "Claim Form".
C.O.D. (Cash On Delivery):
Shipments where customer pays moving charges at the time of delivery.
For C.O.D. shipments, payment is required in cash, or by traveler's
check, money order, cashier's check or credit card (pending a prior
credit card approval process). Personal checks are not accepted for
payment of C.O.D. charges.
Consignee: The person to whom
the shipment is to be delivered.
Consignor: The person from whom
the shipment picked up from.
CP (Carrier Packed): Articles
packed into cartons or crates by the carrier, not the shipper.
Cwt.: This abbreviation stands
for the rate or charge per 100 pounds.
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Deadhead: Empty (unloaded)
miles traveled by a driver in order to move his or her truck to pickup
a paying load.
Declared Valuation: The
shipper's indication of the value declared for the possessions being
shipped, thereby establishing the carrier's maximum liability for loss
or damage to the shipment. If no value is declared, the liability is
then controlled by the tariff under which the shipment is moved.
Destination Agent: The agent
designated in the destination area to be available to assist or
provide information to you or the van operator regarding your
shipment.
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Elevator Carry: A charge to
compensate the carrier for the additional labor required to move a
shipment by way of an elevator.
Estimate: An professional
assessment as to the van space requirements, weight of your household
goods and cost of the move determined by the physical visual
inspection of a shipment by a representative of the carrier.
Expedited Service: A program
which, for an additional charge, allows a specific delivery date to be
requested. If the date is not met, only standard charges apply.
Extra Stop (Extra Pickup or Delivery):
If a van operator is required to make an extra stop at either
origin or destination (other than the main pickup or delivery points)
an extra charge is assessed - the charge is determined by the tariff.
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Flight Charge (Stair Carry): An
extra charge for carrying items such as pianos to a higher or lower
floor.
Full Replacement Value Protection:
A valuation program which does not incorporate depreciation as a
factor in settling claims for loss or damage.
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Inventory: The list itemizing
the goods (and their condition) that you have released to the carrier.
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Linehaul: The tariff
transportation charge to move your shipment from point of origin to
it's final point of destination.
Long Carry (Distance Carry): A
charge assessed when a shipment must be moved more than 75 feet from
the rear of the moving van to the entrance of the residence.
Long Haul: A move that takes
place over 450 miles. Long hauls are (generally) performed with
tractor-trailers.
Lowball: An estimate of moving
costs that is purposely estimated on the low side in order to secure a
move from the customer. Generally, given by low life type persons who
don't know how to sell and provide quality moving services.
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Operating Authority:
Certification issued by a state or federal governmental entity
authorizing a carrier to move household goods between designated
geographical areas. A van line's agent may also have its own separate
"operating authority" issued by a state or federal governmental
entity, to move shipments within a certain geographical area.
Order For Service: The document
authorizing the carrier to transport your household goods.
Order For Service Number: The
number used to identify your shipment. It appears in the upper right
corner of the Bill of Lading and on the Order for Service.
Origin Agent: The agent
designated in the origin area to be available for preliminary readying
of the shipment before movement (such as packing cartons), or to
provide information to you regarding your move.
Overflow (aka "Leaveover"):
Articles that are left behind due to insufficient space on a van, to
be loaded on a second van for transportation and delivery.
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PBO (Packed By Owner): Articles
packed into cartons or crates by the shipper, not the carrier.
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Reweigh: Second weighing of
shipment performed at destination at the shipper's or the carrier's
request.
Road Van: A long haul
tractor-trailer that moves shipments long distance (which is generally
considered over 450 miles).
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Shipper: The person
(customer) whose goods are being moved.
Short Haul: A move that takes
place under 450 miles. Short hauls are (generally) performed with
straight trucks, although tractor-trailers can, and are, often
employed to complete large short haul moves.
Storage In Transit (S.I.T.):
Temporary storage of your household goods in the warehouse of the
carrier's agent, pending further transportation.
Straight Truck: A truck,
generally one half the size and capacity of a tractor-trailer.
Straight trucks are single cab and body vehicles (as opposed to a
tractor-trailer on which the cab can be separated from the trailer).
Survey: The booking or origin
agent examines (i.e.: surveys, or visually inspects) the shipper's
goods to develop an cost estimate.
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Tariff: The carrier's
provisions, including rates, for services performed during the course
of moving a shipment.
Third Party Services: Services
performed by someone other than the carrier at your request or as
required by federal, state or local law.
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Unpacking: The removal of your
goods from containers (boxes) and crates, and the disposal of such
containers and packing materials.
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Valuation: Shipper's
declaration of the value declared for the possessions being shipped,
thereby establishing the carrier's maximum liability for loss or
damage to the shipment. If no value is declared, the liability is then
controlled by the tariff under which the shipment was moved.
Van: Movers call all types and
kinds of trucks used for moving "vans". A van can be as small as a
small econoline pack van or as large as an 80 foot long
tractor-trailer.
Van Operator: The driver
of the vehicle carrying your household goods.
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Writing Agent (aka: "Booking Agent"):
The agent who accepts the order for your move and registers it with
the van line. The booking agent may or may not be your origin or
destination agent.
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