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The best way to avoid nightmares is to research movers before hiring them. Here are some red flags to watch out for:
- They say they don’t have to do a site survey in order to provide an estimate.
- They give you a price on the phone or in the body of an email; if it is not on an official estimate form it is not a written estimate.
- They ask for a large deposit.
- They do not have a physical address on their website.
- When answering the phone, they use a generic name like “Movers.”
If you already hired them, watch out if:
- They are not listed with the Department of Consumer Affairs or BBB
- They did not provide required brochure; ‘Important Notice to Consumers”
- Check their reviews on Angie’s List, Yelp, YP, and Google, etc.
- On moving day, they arrive in an unmarked truck.