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Buyer Beware

The best way to avoid nightmares is to research movers before hiring them because you need to watch out for these red flags:

  • They say they don’t have to do a site survey in order to provide an estimate, but they don’t tell you it is required.
  • They give you a price on the phone or in an email, but if it is not on an official estimate form, it is not a written estimate!
  • They ask for a large deposit, but there is no reason, because they will not deliver until they are paid in full.
  • They do not have a physical address on their website, but that is required!
  • When answering the phone, they use a generic name like “Movers”, so that should raise a red flag.

If you already hired them, watch out if:

  • They are not listed with the Department of Consumer Affairs or BBB, because they may not be licensed.
  • They did not provide required brochure; ‘Important Notice to Consumers”
  • There are many bad reviews on Angie’s List, Yelp, YP, and Google, etc, but a few can be overlooked.
  • On moving day, they arrive in an unmarked truck, so don’t sign anything until you verify the company.