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The best way to avoid nightmares is to research movers before hiring them because you need to watch out for these red flags:
- They say they don’t have to do a site survey in order to provide an estimate, but they don’t tell you it is required.
- They give you a price on the phone or in an email, but if it is not on an official estimate form, it is not a written estimate!
- They ask for a large deposit, but there is no reason, because they will not deliver until they are paid in full.
- They do not have a physical address on their website, but that is required!
- When answering the phone, they use a generic name like “Movers”, so that should raise a red flag.
If you already hired them, watch out if:
- They are not listed with the Department of Consumer Affairs or BBB, because they may not be licensed.
- They did not provide required brochure; ‘Important Notice to Consumers”
- There are many bad reviews on Angie’s List, Yelp, YP, and Google, etc, but a few can be overlooked.
- On moving day, they arrive in an unmarked truck, so don’t sign anything until you verify the company.