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Buyer Beware

The best way to avoid nightmares is to research movers before hiring them. Here are some red flags to watch out for:

  • They say they don’t have to do a site survey in order to provide an estimate.
  • They give you a price on the phone or in the body of an email; if it is not on an official estimate form it is not a written estimate.
  • They ask for a large deposit.
  • They do not have a physical address on their website.
  • When answering the phone, they use a generic name like “Movers.”
If you already hired them, watch out if:

  • They are not listed with the Department of Consumer Affairs or BBB
  • They did not provide required brochure; ‘Important Notice to Consumers”
  • Check their reviews on Angie’s List, Yelp, YP, and Google, etc.
  • On moving day, they arrive in an unmarked truck.